FAQ

fREQUENTLY Asked Questions

HOW DO I PLACE AN ORDER?

Placing an order is easy, simply follow these steps: 1. Click Add to cart to place the item you want to buy in your cart if you plan on purchasing more than one product. Otherwise, click on Buy now if you need just that product. 2. Once you have finished shopping, click on the cart icon to view items in your cart and make payment. If you are satisfied with your cart, proceed to Checkout. 3. Fill in your information and create an account. Creating an account means you won’t to fill in those details each time you want to make a purchase, all you have to is login. Creating an account is not mandatory. 4. You would be taken to the Confirm and Pay page. Review and confirm the items in your order and make payment 5. An order confirmation would be sent once payment has been received and confirmed and shipping will be processed.

Can I merge order from your other sales channels, Instagram and WhatsApp?

Sure, you can. Please include this information in your order note. Also reach out on the sales channel where previous order was made with your order number from the website.

Do you do pick-up?

We are an online store and do not have a pick up location/day(s).

How long does delivery take?

Delivery takes 1 -2 days within Lagos and 2-5 days for orders outside Lagos.
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